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Sources of support

Sources of support

  • Parenting Support

    Family Lives

    (previously known as Parentline) provides information, advice, guidance and support on any aspect of parenting and family life, including bullying.

    Free Helpline on 0808 800 2222


    Helps families who find it difficult to cope when their baby cries a lot.

    08451 228 669

    NSPCC Cymru/Wales

    have a Helpline – 0808 800 5000 which offers help and advice. Bilingual Welsh/English service. Open 10am to 6pm, Monday to Friday.

    Textphone 0808 100 1033


    The charity Stonewall have a dedicated page to support parents to understand their parental rights. They also have links to a number of downloadable booklets and information sheets for parents who are supporting LGBT children.

  • Parenting courses and books

    The following parenting courses have been shown to help families to have a stronger relationship with their child and promote good behaviour in the family. The organisations that have developed these courses also have books and on-line courses which you may find useful.

    Incredible Years books

    Family Links books and resources

    Family Links On-line course

    Triple P on-line course

  • Relationship Support

    Domestic Abuse

    Please call the helpline on 0808 8010 800 or visit the Live Fear Free website for more information and sources of support

    Relate Cymru

    offers advice, relationship counselling and support.

    0300 003 2340

    One Plus One

    offers early action in relationship support by creating resources that help families and frontline workers tackle relationship issues early.

    0207 553 9530

    Sorting out Separation

    Provides information to help separated parents work together to achieve what’s best for their children. It also provides Information on a range of topics including co-parenting, mediation and childcare arrangements.

    Parenting Together – Supporting Children Through Separation

    This is a simple and effective guide designed to help separated parents understand how to work together to identify what their children need most and support them through a separation. 

  • Family Support
  • Mental health
  • Drugs and alcohol

    DAN 24/7

    is a free confidential Drug Helpline and Alcohol Helpline. It is open 24 hours a day, 365 days of the year and is run by fully trained operators.

    Freephone: 0808 808 2234 or text DAN to: 81066


    provides support and advice for families affected by drugs and alcohol

  • Language Development


    is a bilingual website that supports and promotes the use of Welsh Language.

    Words for Life

    Activities and tips for parents to help their children develop vital communication and literacy skills from birth to age eleven.

    I can

    is a charity working for children with speech and language difficulties. Call 020 7843 2544 to arrange a free phone call from one of their speech and language therapists through the I CAN Help Enquiry Service or you can email your questions to

    Mudiad Ysgolion Meithrin

    promotes the education and development of children under 5 years old through the language of Welsh.

    Tel 01970 639639, Fax 01970 639638


    is the largest reading charity in Wales. Their programmes in Wales support children and families to read together and enjoy books, stories and rhymes from an early age. Their work in Wales also helps children to develop literacy and numeracy skills, and helps parents and carers to support their children to read and learn.

  • Support for children with additional needs

    Contact a Family Cymru

    is an organisation dedicated to helping families who care for children with any disability or additional need.

    Free Helpline 0808 808 3555, Textphone 0808 808 3556, Tel 029 2039 6624

    Positive About Down Syndrome

    is a website created by parents who have children with Down Syndrome and offer support from screening and diagnosis to raising happy children and celebrating their families experiences.

    SNAP Cymru

    offers information and support to families of children and young people who have special educational needs.

    Helpline 0845 120 3730 or, from mobile 0345 120 3730. Office 029 2034 8990.

  • General Support

    Citizens Advice Bureau Advice Guide

    is the online CAB service that provides independent advice on rights - including benefits, housing, employment and debt, consumer and legal issues.

    NHS Direct

    gives health advice and Information 24 hours a day, every day in English and Welsh.

    0845 4647

    Child Accident Prevention Trust (CAPT)

    is the UK’s leading charity working to reduce the number of children and young people killed, disabled or seriously injured in accidents.

    020 7608 3828

Tricky Moments & Common Behaviours

Tricky Moments & Common Behaviours

Most families have times that are difficult to manage. Here are some ideas for dealing with some common parenting concerns. Every child is unique, but these tips may help.

Give It Time.

Give it time

Tips to encourage better behaviour

Here are five ideas to help you develop a good relationship with your child. These ideas will also encourage positive behaviour, boost your child’s confidence and support their development.

Your Child's Development

Your Child's Development

Between birth and age five children grow and change very fast. Understanding more about your child’s development may help you understand your child and their behaviour better.


Parenting. Give it time.

This website has been developed by the Welsh Government with the help of a range of organisations and professionals. Every child and every parent is unique. This website gives parents ideas so they can make decisions about what can work for their child and family. It aims to help parents to build a positive, healthy relationship with their children.

About Parenting. Give it time.